029 2280 5948
info@epossible.uk

The type of personal information we collect 

We currently collect the following information:

Personal identifiers, contacts and characteristics of our customers (for example, name and contact details)

 

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How we get the personal information and why we have it

All of the personal information we process is provided to us directly by customers for our records. We use the information given to us for customer service and marketing purposes. We do not process this information or share it with any other organisations or individuals. 

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Under the UK General Data Protection Regulation (UK GDPR), the lawful base we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting us with the details given below.

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How we store your personal information 

Your information is securely stored. We only keep your contact details for the duration of time you are a customer with us. If you cancel your contract with us at any time, we will then dispose of your information by removing it from our records. 

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Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please contact us with the contact details given below if you wish to make a request.

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If you have any concerns about our use of your personal information, you can make a complaint to us with the contact details given below: 

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Name: Epossible

Address: Unit 2, Ty Nant Court, CF15 8LW 

Phone number: 029 2280 5948

Email: info@epossible.uk

Date: 19/08/22

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You can also complain to the ICO if you are unhappy with how we have used your data. Epossible would appreciate the opportunity to assist you with your query before raising a complaint with Data Protection authorities. 

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The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow                  

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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